RoboSavvy Forum Robosavvy Forum: The largest online community of Humanoid Robot Builders 2006-04-25T15:13:50+01:00 http://forum.robosavvy.com/feed.php?f=5&t=211 2006-04-25T15:13:50+01:00 2006-04-25T15:13:50+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=1330#p1330 <![CDATA[Bioloid Orders]]>
gsferrari wrote:
Just in case you didnt see this:
http://robosavvy.com/Support/7

The best way to reach us is by email at sales@robosavvy.com
Telephone: +44-207-193-4351

Go ahead and email/call
:wink:


Phone number has changed by the way to +44-560-156-6686
:!:

Statistics: Posted by limor — Tue Apr 25, 2006 3:13 pm

]]> 2006-04-22T15:47:24+01:00 2006-04-22T15:47:24+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=1303#p1303 <![CDATA[Looks like I've missed all the fun!!]]>

There are fair points and comments on both sides of the 'argument' that has gone on:
    Any site offering e-commerce together with public forum facilities should monitor their forum to deal with customer queries - simple plain common sense!
    In hindsight I should have directed my original question directly to support - it would certainly have been quicker!
    With regards to 'Guest's' query, it is a fair question - I have bought and paid for my bioloid through the site - something I wouldn't have done unless I thought I could trust them, but the 'proof of the pudding will be in the eating'.
    gsferrari - a bit if friendly advise, stop-look-listen! The ONLY route to query sales service is via the customer channel - no one else can tell you about the service experience except those that have experienced it!

    I used to be a manufacturer for audio equipment and I always encouraged customers to contact me first. There is simply no reason to rant about something without getting the full story.

    And just so as you know, I'm an e-business consultant with over 10 years of experience including running e-commerce facilities and taking them to public funding - I know what I'm talking about when it comes to service provision via the internet :wink:

Statistics: Posted by Takedown — Sat Apr 22, 2006 3:47 pm

]]> 2006-04-15T13:39:17+01:00 2006-04-15T13:39:17+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=1210#p1210 <![CDATA[Bioloid Orders]]>
http://robosavvy.com/Support/7


The best way to reach us is by email at sales@robosavvy.com

Telephone: +44-207-193-4351

Go ahead and email/call
:wink:

Statistics: Posted by gsferrari — Sat Apr 15, 2006 1:39 pm

]]> 2006-04-15T13:24:24+01:00 2006-04-15T13:24:24+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=1209#p1209 <![CDATA[Re: Orders]]>
Guest wrote:
You have taken a very defensive attitude gsferrari - perhaps an answer in itself (theory!)??


Woah!

If you had a problem with amazon.com - whaddya do? Email all your friends -OR- email/call amazon.com?

Simple common sense - I used to be a manufacturer for audio equipment and I always encouraged customers to contact me first. There is simply no reason to rant about something without getting the full story.

Hence "Theory"

I cant wait for you guys to get the kit...I really want to see it in full color video doing things other than clapping in response to sonic stimulus :) If anyone builds a dinosaur etc. first - have mercy on me - go for the humanoid 8)

Statistics: Posted by gsferrari — Sat Apr 15, 2006 1:24 pm

]]> 2006-04-15T11:11:36+01:00 2006-04-15T11:11:36+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=1206#p1206 <![CDATA[Bioloid Orders]]> Statistics: Posted by Gil — Sat Apr 15, 2006 11:11 am

]]> 2006-04-15T09:54:40+01:00 2006-04-15T09:54:40+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=1204#p1204 <![CDATA[Orders]]>
gsferrari wrote:
Before posting your "theories" - how about shooting an email to the administrator and getting your answers from there?


Let's just clarify a couple of things:
1 Theory - "An assumption based on limited information or knowledge; a conjecture"

As I'm sure you will see when you read my post again there is no theorising or conjecture involved at all, it is a simple question!

2 Why would I ask the salesman if his service was good, he's trying to make a sale so the answer would naturally be positive - the obvious people to ask are his customers, where the answers are far more likely to be pragmatic.

You have taken a very defensive attitude gsferrari - perhaps an answer in itself (theory!)??

Statistics: Posted by Guest — Sat Apr 15, 2006 9:54 am

]]> 2006-04-14T19:53:26+01:00 2006-04-14T19:53:26+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=1200#p1200 <![CDATA[Bioloid Orders]]> Statistics: Posted by gsferrari — Fri Apr 14, 2006 7:53 pm

]]> 2006-04-14T18:43:38+01:00 2006-04-14T18:43:38+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=1199#p1199 <![CDATA[Good or Bad Service]]> Statistics: Posted by Guest — Fri Apr 14, 2006 6:43 pm

]]> 2006-04-06T08:20:03+01:00 2006-04-06T08:20:03+01:00 http://forum.robosavvy.com/viewtopic.php?t=211&p=958#p958 <![CDATA[Bioloid Orders]]>
Ohhh I hope so :) else I'll be :x :!:

Statistics: Posted by Takedown — Thu Apr 06, 2006 8:20 am

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