by Fritzoid » Tue Apr 16, 2013 2:16 pm
by Fritzoid
Tue Apr 16, 2013 2:16 pm
I got my UP! printer nearly two years ago now so quality control may have improved by now, but my extruder stopped working after only about 20 hours. The distributor responded to the problem quickly and a replacement head arrived the next day. Then after only 10-20 hours of use the new extruder failed too, and in the same manner. I was not impressed!
After recontacting the distributor I was sent a third "hot-end" and this one has served me well. I figure that it must have between 200 and 300 hours of use by now.
The lesson here is that it may be unreasonable to expect that your 3D printer will as carefree and reliable as your TV or computer. This is cutting-edge technology after all.
Also, it's tough for a manufacturer to catch problems like this that only arise after many hours of use, so I would give MakerBot a little slack here.
I got my UP! printer nearly two years ago now so quality control may have improved by now, but my extruder stopped working after only about 20 hours. The distributor responded to the problem quickly and a replacement head arrived the next day. Then after only 10-20 hours of use the new extruder failed too, and in the same manner. I was not impressed!
After recontacting the distributor I was sent a third "hot-end" and this one has served me well. I figure that it must have between 200 and 300 hours of use by now.
The lesson here is that it may be unreasonable to expect that your 3D printer will as carefree and reliable as your TV or computer. This is cutting-edge technology after all.
Also, it's tough for a manufacturer to catch problems like this that only arise after many hours of use, so I would give MakerBot a little slack here.