Bioloid Orders

[Takedown]

I ordered and paid for my Bioloid on Tuesday evening, confirmation emails all here and PayPal payment processed. I note that it is only the first 5 that get it at the intro price - can I assume that due to the confirmation and payment collection I'm one of the lucky 5?

Ohhh I hope so else I'll be

[Guest]

I was going to order a KHR-1 from here, but I noticed that there appears to be some issues regarding answering of order queries!! Is this shop reputable and trustworthy or are un-answered queries regarding purchases the norm? Feedback would be much appreciated.

[gsferrari]

Before posting your "theories" - how about shooting an email to the administrator and getting your answers from there?

[Guest]

Before posting your "theories" - how about shooting an email to the administrator and getting your answers from there?

Let's just clarify a couple of things:
1 Theory - "An assumption based on limited information or knowledge; a conjecture"

As I'm sure you will see when you read my post again there is no theorising or conjecture involved at all, it is a simple question!

2 Why would I ask the salesman if his service was good, he's trying to make a sale so the answer would naturally be positive - the obvious people to ask are his customers, where the answers are far more likely to be pragmatic.

You have taken a very defensive attitude gsferrari - perhaps an answer in itself (theory!)??

[Gil]

How about registering first so this conversation can take place on the same level?

[gsferrari]

You have taken a very defensive attitude gsferrari - perhaps an answer in itself (theory!)??

Woah!

If you had a problem with amazon.com - whaddya do? Email all your friends -OR- email/call amazon.com?

Simple common sense - I used to be a manufacturer for audio equipment and I always encouraged customers to contact me first. There is simply no reason to rant about something without getting the full story.

Hence "Theory"

I cant wait for you guys to get the kit...I really want to see it in full color video doing things other than clapping in response to sonic stimulus If anyone builds a dinosaur etc. first - have mercy on me - go for the humanoid

[gsferrari]

Just in case you didnt see this:

http://robosavvy.com/Support/7


The best way to reach us is by email at sales@robosavvy.com

Telephone: +44-207-193-4351

Go ahead and email/call

[Takedown]

Well what an uproar my simple question seems to have created!!

There are fair points and comments on both sides of the 'argument' that has gone on:

Any site offering e-commerce together with public forum facilities should monitor their forum to deal with customer queries - simple plain common sense!

In hindsight I should have directed my original question directly to support - it would certainly have been quicker!

With regards to 'Guest's' query, it is a fair question - I have bought and paid for my bioloid through the site - something I wouldn't have done unless I thought I could trust them, but the 'proof of the pudding will be in the eating'.

gsferrari - a bit if friendly advise, stop-look-listen! The ONLY route to query sales service is via the customer channel - no one else can tell you about the service experience except those that have experienced it!

I used to be a manufacturer for audio equipment and I always encouraged customers to contact me first. There is simply no reason to rant about something without getting the full story.


And just so as you know, I'm an e-business consultant with over 10 years of experience including running e-commerce facilities and taking them to public funding - I know what I'm talking about when it comes to service provision via the internet

[limor]

Just in case you didnt see this:
http://robosavvy.com/Support/7

The best way to reach us is by email at sales@robosavvy.com
Telephone: +44-207-193-4351

Go ahead and email/call

Phone number has changed by the way to +44-560-156-6686